Ordering and delivery

Where is my order confirmation?

This is automatically sent to your email address when you place an order. If you haven’t received your order confirmation within 24 hours, please get in touch at orders@americanbassusa.com just in case there’s a problem with your order. Please check your mailbox’s spam or junk folder before contacting in case the order confirmation has been diverted there.

How fast will my order ship?

American Bass Audio can reach most of the United States in 3 to 5 business days (Oftentimes, much faster!). For orders made during normal business hours, we will attempt to ship the item the same day. Any orders made after normal business hours, on weekends, or holidays will ship the next business day.

How much is shipping?

Shipping costs depend on the item you’ve ordered and the country where it’s being delivered. If your order value is more than $100 in the continental United States, we are proud to offer free shipping!

Can I track my order?

Yes. We’ll provide updates at every stage of your order, from the moment you place it, through to dispatch and delivery. In your delivery confirmation emails, you’ll receive a tracking reference which you can use to check the progress of your order online.

Why was my order canceled?

In some cases, American Bass Audio receives an order and is notified the order cannot ship due to various reasons. 

Please see the detailed reasons below on why this happens and what the best course of action is to correct the issue.

Incorrect or Invalid Shipping Address Provided

American Bass Audio will cancel orders that have the following destination or address type along with addresses that are missing information as seen below:

  1. Types of Invalid Destinations or Address Types
    1. P.O. Boxes
    2. APO/FPO Addresses
  2. Incomplete or Impartial Address
    1. Missing Apartment #'s
    2. Missing Suite #'s
    3. Unable to Validate Address

How can I replace my order to ensure it is successfully processed and does not get canceled again?

  • Simply replace your order on our website, this time ensuring that you enter a complete and valid destination shipping address during checkout.
  • If you are unsure if your address is valid, we recommend authenticating it by seeing if a simple Google search populates the address correctly, as our order verification team will make this same effort before ever canceling an order.

Order was identified as a being a High Risk of Fraud

In an effort to combat the ever-growing problem of identity theft and fraudulent transactions within the e-commerce marketplace, American Bass Audio employes a high level of complex fraud controls that examine the metadata of each transaction including payment data, card information, billing and shipping address information, order history, device, and IP data. This data is run through an algorithm that helps us detect when a transaction has a high risk of being fraudulent, and in most cases does so with spot-on accuracy. When this happens, our Fraud team cancels and refunds the order while emailing the address provided on the order to acknowledge why the order was canceled.

How can I replace my order to ensure it is successfully processed and does not get canceled again?

  • Simply replace your order on our website, this time ensuring that you select PayPal as your payment method when completing the checkout process.
  • PayPal adds an added level of security when checking-out for both the consumer and the merchant.
  • Barring any unforeseen circumstances, we should be able to process your order successfully if PayPal is used during checkout.

My order is lost!

Don't worry! Most of the time there is just a misunderstanding that is resolved quickly. If you find that your tracking information shows that your order was delivered, please take the following actions in order to locate your package:

  1. Please verify the shipping address that was entered on your order at the time of purchase to ensure that it was entered correctly and is where you were expecting the items to be delivered.
  2. Please check around your residence or place of business to ensure that the driver has not attempted to hide the package to prevent theft. If applicable, check your security cameras to verify if there was a delivery made at the time the package tracking information shows delivered at your location.
  3. Please check with any nearby neighbors and others living at the residence to see if they have received it for you without your knowledge.
  4. Allow for at least 1 business day for delayed delivery; Even though showing scanned by the carrier as delivered, sometimes a pre-scan is made by the carrier and the delivery occurs at a later time.

In most cases, we have found that the item is slightly delayed from when it is scanned, or that the item has been delivered to a nearby neighbor on accident.

If you are unable to locate the item once the above steps have been completed, please feel free to contact us at orders@americanbassusa.com for further assistance as depending on where your order was placed originally, we may be able to provide additional courses of action to assist.

I received damaged/defective items!

While American Bass Audio does its best to prep and package every order as safely as possible, we know it is frustrating when an item arrives damaged or defective. Damaged or defective items can be returned for a refund immediately so long as you notify us within 30 days from the date of purchase.

To return an item that has arrived defective or damaged, please vist our Returns & Exchange Center below and follow the instructions provided. We look forward to resolving this for you immediately!

Can American Bass Audio Ship to a PO BOX/APO/FPO?

Unfortunately, American Bass Audio is unable to ship to PO BOX's, APO's, or FPO at this time due to the size and weight of the items that are being shipped.

If you would like to ship to an address type listed as a PO BOX/APO/FPO, we would recommend purchasing via another authorized retailer (Amazon, ebay, etc) that currently allows for items to be shipped to this address type.

How can I get sponsorship or join Team AB?

We're truly honored whenever we learn that someone is eager to showcase our brand in their hometown and through their personal vehicle.

At the moment, American Bass Audio does not offer a sponsorship program. Our commitment to maintaining minimal overhead and carefully managing our operating expenses allows us to provide our premium products at the most competitive prices. This strategy includes foregoing sponsorship programs to ensure our focus remains on delivering exceptional value to our customers.

Returns & Warranty

Can I return or exchange an item?

You can absolutely return your item to us, within 30 days after receiving it, as long as it’s undamaged, unused and contained in its original packaging with all tags and labels attached. Returns can be made for store credit or returning cash to your original payment method. 

We also offer exchanges, but do not provide free shipping on the exchange.

Please visit our Returns & Exchange Center to intitate a return or exchange. 

What is American Bass Audio's return policy?

American Bass Audio is proud to offer a 30 Day Hassle-Free Money Back Guarantee for all purchases made on our website, AmericanBassUSA.com. Whether you are having second thoughts, a sudden change of heart, or just want to upgrade to the next level, we have you covered! Our full Return Policy is available here. You can also start your return at our Returns & Exchange Center

What is American Bass Audio's warranty policy?

 American Bass Audio proudly offers a 1-year manufacturer warranty for all American Bass products to authorized dealers and distributors. There are a few things to note:

  •  Products purchased online through an uncertified dealer do NOT have a warranty from American Bass.
  •  Product warranties are only for manufacturer defects. Product warranties do not apply to products that have experienced negligence or abuse.
  •  Refurbished products have a 90-day warranty.

You can read our full warranty policy here.

How do I return an item?

You can start your return at our Returns & Exchange Center. Simply take the following steps:

  1. Enter your order number and e-mail used on your order
  2. Follow the steps to complete the submission of your return
  3. Once your request is approved, you will get a confirmation email with shipping guidelines

When you are conducting your return, just ensure that:

  1. The product is in unused and resellable condition
  2. In the original packaging with all the tags intact.
Your returns can either be refunded to you as store credit or to your original payment method. Please read our full refund policy here. This policy is not extended to Amazon, e-Bay or another authorized reseller. 

Returns can be sent to the following address:

American Bass Audio Returns

1605 Enterprise Parkway

Twinsburg, Ohio 44087

Upon receiving your item(s), an email notification will be sent to you to confirm that we are in possession of your items. We will send another email when we process your refund. We process most refunds the same day we receive them; however, please allow 48 hours from the time of arrival at our facility for processing. Once processed, please allow 5 to 7 business days for the funds to be restored to your original payment method.


Does American Bass Audio offer financing?

American Bass Audio is proud to offer financing options through Shop Pay.


Choosing the right subwoofer size

Selecting the ideal subwoofer size is essential for achieving the desired sound quality and bass performance in your audio setup. While there's no one-size-fits-all answer, understanding the characteristics and advantages of different subwoofer sizes can help you make an informed decision tailored to your specific needs.

Subwoofer Size and Sound Quality

  • Low-End Frequencies: For deep, resonating bass, larger subwoofers such as 15-inch or 18-inch models are recommended. These sizes are better suited for producing low-end frequencies, making them ideal for genres that thrive on deep bass, such as hip-hop, EDM, and rap.
  • High-End Frequencies: If you're seeking more precise and clear reproduction of higher frequencies, smaller subwoofers, like 8-inch or 10-inch models, might be more to your liking. These subwoofers can deliver tighter bass response, perfect for genres with intricate bass lines such as rock, country, and metal.
  • Balanced Performance: The 12-inch subwoofer stands out as a popular choice for those seeking a balance between deep and precise bass. Its versatility makes it suitable for a wide range of music genres and applications, offering a middle ground between the extremes.

Vehicle and Space Considerations

Your vehicle type or available space can significantly influence your subwoofer choice. American Bass Audio's lineup includes options designed for various installations, including compact models ideal for limited spaces. For example, our shallow mount subwoofers are designed to fit in tight spaces without compromising sound quality, making them perfect for under-seat installations in trucks or small cars. Examples of American Bass shallow mount speakers include our SL, ES, Hawk Slim, and Titanium series. 

Music Preferences

Your music taste plays a critical role in selecting the right subwoofer size. For enthusiasts who prefer music with heavy digital bass, such as rap, hip-hop, or EDM, opting for a subwoofer with a larger cone size and design focused on SPL (Sound Pressure Level) can enhance your listening experience. Conversely, if your playlist leans towards genres rich in instrumental bass, such as country, rock, or metal, a smaller cone size might be preferable for more accurate and responsive bass reproduction.

American Bass Audio's Commitment

At American Bass Audio, we understand the importance of matching the right subwoofer to your personal preferences, vehicle, and audio goals. Our extensive range of subwoofers is designed to cater to every audiophile's needs, ensuring you find the perfect match for your system. Whether you're building a competition-level setup or enhancing your daily commute, our team is here to help you navigate through the options and select the ideal subwoofer size for an unparalleled audio experience.

How do I break in my subwoofers?

What is subwoofer break-in?

The Subwoofer break-in process involves playing audio through your new subwoofer to loosen its suspension components (the spider and surround), enhancing performance and accuracy in bass response.

Why is breaking in my subwoofer necessary?

New subwoofers have stiff suspension components. The break-in period allows these components to loosen up for smoother movement, better sound quality, and longevity.

How long does it take to break in a subwoofer?

The break-in period varies by model and manufacturer but generally ranges from 20 to 100 hours of playtime, with a recommended duration of 24 to 36 hours of actual playtime for optimal results.

Starting the Break-in Process: Initial Setup

  1. Adjust Your Radio Settings: Set your radio's bass settings to flat or zero. Avoid using enhancements like "bass boost" or "loudness" since a properly tuned system doesn't need them.
  2. Utilize the Subwoofer Level for Fine-Tuning: Aim for a sound level that is loud yet clear, without distortion or popping.
  3. Find the Ideal Level and Adjust for Break-in: After finding the perfect setting, halve your gain. This reduced setting is your break-in level.
  4. Duration: Maintain the break-in settings for the first 24 to 36 hours of playtime, which may equate to about a week for a vehicle used daily.

How do I know if I've properly broken in my subwoofer?

Post break-in, the bass output should be deeper and more refined, with improved overall sound quality and clearer, more accurate bass notes.

Post Break-in: Retuning Your System

After completing the break-in period, retune your system to its original settings for optimal subwoofer performance.

Specific Tracks for Subwoofer Break-in

To facilitate the break-in process, consider using specific tracks or tones designed to exercise the subwoofer across a range of frequencies. Here are some suggestions:

  • Bass-heavy music tracks: Look for music with rich, deep bass to work the subwoofer's components. Genres like electronic, hip-hop, and classical often contain the necessary frequencies.
  • Subwoofer test tracks and tones: There are audio tracks available online specifically created for subwoofer break-in. These tracks include a variety of frequencies and bass sweeps to thoroughly exercise the subwoofer.

Is it necessary to re-tune my audio system after the subwoofer has been broken in?

Yes. It's advisable to re-tune your system post break-in. The subwoofer's performance characteristics may have shifted, and retuning ensures you achieve the best possible sound quality.

By following these guidelines, using recommended settings adjustments, and considering the use of specific break-in tracks, you can ensure your subwoofer is optimally broken in for superior performance and sound quality.

What is the difference between a dual 4-ohm voice coil and a dual 2-ohm voice coil?

Understanding the difference between various voice coil configurations is crucial for optimizing your car audio system's performance, especially when it comes to matching subwoofers with amplifiers. American Bass Audio offers a range of subwoofers with different voice coil configurations to suit diverse system designs and power needs. Here’s what you need to know:

Dual 4-ohm vs. Dual 2-ohm Voice Coils:

The primary distinction between a dual 4-ohm and a dual 2-ohm voice coil configuration lies in their impedance levels. Impedance affects how much resistance an amplifier encounters when driving a subwoofer. Choosing between these configurations depends on:

  • Amplifier Compatibility: Ensure the subwoofer’s impedance can be matched with your amplifier’s optimal load for efficient performance.
  • System Design: The number of subwoofers you plan to connect and the overall design of your audio system can influence the best choice in voice coil impedance.

Neither configuration is inherently superior; the choice should be based on matching the amplifier's capabilities with your desired system setup.

Single Voice Coil (SVC) vs. Dual Voice Coil (DVC) Subwoofers:

When comparing SVC and DVC subwoofers, the main difference isn't about quality but flexibility:

  • SVC Subwoofers are straightforward in design and typically offer fewer wiring options. They're suited for simpler setups or when specific impedance levels are already matched with the amplifier.

  • DVC Subwoofers provide more wiring flexibility, allowing for intricate system configurations and easier impedance matching with various amplifiers. This adaptability makes DVCs a popular choice among audiophiles and enthusiasts looking to customize their setup for optimal performance.

Choosing the Right Configuration for Your American Bass Audio System:

  • Evaluate Your Amplifier: Consider the amplifier’s power output and optimal impedance load. Matching your subwoofer’s voice coil configuration to your amplifier’s specifications is key to achieving the best sound and efficiency.

  • Consider Your System’s Future: If you plan to expand your system, DVC subwoofers might offer the flexibility you need for future modifications and upgrades.

  • Installation Complexity: For simpler setups or those with limited space, SVC subwoofers might be the more straightforward choice. For advanced systems with specific impedance and power distribution requirements, DVC subwoofers offer more versatility.

American Bass Audio Expertise:

At American Bass Audio, we’re committed to helping you find the perfect match for your car audio system. Whether you’re building a competition-level setup or enhancing your daily driver's audio experience, understanding the nuances of voice coil configurations can significantly impact your system’s performance. Our team is always here to provide guidance and support to ensure you make the most informed decision for your audio journey.

How can I repair my amplifier?

American Bass Audio does not repair amplifiers in-house; however, for customers who are in need of amplifier repairs, American Bass Audio is happy to recommend reaching out to our authorized third-party repair company, Amp Medics.

Amp Medics is a Florida based amplifier repair company that is familiar with American Bass Audio's product line. Please feel free to contact them directly for a quote on repairing your American Bass Audio amplifier.

Amp Medics

C/O Steve 

12121 Little Rd #298

Hudson, FL 34667

Phone: (727) 919-6793

Can I run a bigger gauge than the terminals on the amplifier?

At American Bass Audio, we understand that enthusiasts and audiophiles alike often contemplate whether to install a larger gauge wire for their power and ground connections than what their current amplifier setup requires. This decision comes with its own set of advantages and considerations.

Benefits of Using Larger Gauge Wires:

  • Future-proofing Your System: Opting for a thicker gauge wire from the outset can be a prudent choice if you anticipate upgrading your audio system. This approach eliminates the need to replace your existing wires with larger ones in the future, thereby saving time and effort during the upgrade process.
  • Efficient Power Distribution: Some users prefer running a single, larger gauge wire to a central distribution block located near their amplifiers. From this block, smaller gauge wires can then branch off to individual amplifiers. This method ensures a stable and efficient power distribution system, particularly beneficial for setups with multiple amplifiers.

Can I Use a Larger Gauge Wire Than What My Amplifier’s Terminals Require?

  • Compatibility with Amplifier Terminals: While it's generally safe to use a wire gauge larger than your amplifier's terminal specifications, care must be taken to ensure the integrity of the connection. It is crucial not to compromise the wire by trimming its strands just to fit it into a smaller terminal. Doing so can lead to reduced performance and potential safety hazards.
  • The Role of Wire Reducers: To bridge the gap between a larger wire and the amplifier’s terminal size without sacrificing quality or safety, wire reducers are the solution. These handy adapters allow you to maintain the wire's full integrity while ensuring a perfect fit into the amplifier's terminals. Utilizing wire reducers ensures a secure, efficient connection without the need for altering the wire’s structure.

American Bass Audio’s Recommendation:

For audio enthusiasts who are planning system upgrades or simply want the best performance from the get-go, American Bass Audio recommends considering the future needs of your system when choosing wire gauges. By opting for larger gauge wires and employing wire reducers where necessary, you can ensure a safe, efficient, and upgrade-friendly setup.

Remember, the goal is to achieve the best possible electrical connection to power your system, ensuring maximum performance and longevity of your audio equipment. Whether you're setting up a new system or upgrading an existing one, American Bass Audio is here to provide the components and expertise you need to achieve the ultimate sound experience.

What do I do if my amplifier is in "Protection Mode"?

At times, your American Bass Audio amplifier may enter a "protection mode" as a safeguard against potential damage due to various issues such as overheating, short circuits, or wiring problems. If you find yourself needing to reset the protection circuitry of your American Bass Audio amplifier, here's a step-by-step guide to properly address the issue:

  1. Complete Disconnection: Begin by disconnecting all wiring connected to the amplifier. This includes the remote turn-on wire, RCA cables, speaker wires, and both the power and ground wires. It's crucial to disconnect these components to fully reset the amplifier's internal circuitry.

  2. Waiting Period: After disconnecting, allow the amplifier to sit untouched for several hours. This waiting period ensures that any residual power or charge within the unit dissipates completely, effectively resetting the system.

  3. Reinstallation: Once the waiting period is over, carefully reconnect all the previously disconnected wires according to your amplifier's installation guide. Ensure all connections are secure and correctly configured to prevent any immediate return to protection mode.

  4. Troubleshooting Persistent Issues: If, after following these steps, your amplifier still does not exit protection mode, it may indicate a deeper issue within the unit or installation. American Bass Audio is committed to providing exceptional support and service.

  5. Warranty Claim Assistance: Should your amplifier continue to experience issues, American Bass Audio is ready to assist you with starting a warranty claim. Our products are backed by a comprehensive warranty, and we strive to ensure your audio experience is unmatched. For detailed information on initiating a warranty claim, please refer to the American Bass Audio Warranty section on our website.

American Bass Audio's Commitment to Quality and Service:

American Bass Audio takes pride in the durability and performance of our amplifiers. The protection mode feature is designed to prevent damage and extend the life of your product. By following the above steps, you can reset your amplifier's protection circuitry and get back to enjoying your audio system's full potential. Should you need further assistance, our customer support team is always here to help guide you through any issues or concerns you may have.

Monoblock Amplifiers: Understanding Your Settings

Monoblock amplifiers from American Bass Audio come equipped with various settings to fine-tune your audio system for optimal performance. While not all monoblock amplifiers may feature every setting listed below, understanding the function of each can significantly enhance your audio experience. Here’s a guide to common settings found on American Bass Audio monoblock amplifiers:

Low Pass Filter (LPF)

The Low Pass Filter (LPF) acts as a gateway that only allows frequencies below a certain threshold to pass to your speakers or subwoofers. For instance, setting the LPF to 125 Hz means frequencies under 125 Hz are played through the amplifier, making it crucial for tailoring bass output.

Subsonic Filter

Similar in concept to the LPF but serving the opposite function, the Subsonic Filter prevents frequencies below a set point from passing through. Setting this filter at 30 Hz, for example, ensures that only frequencies above 30 Hz are delivered, protecting your subwoofers from damage caused by ultra-low frequencies.

Bass EQ

Designed to boost low-end frequencies, the Bass EQ feature should be used judiciously. It's typically best to leave this switch off (0 dB) unless you've precisely tuned your system to accommodate the boost. Misuse of the Bass EQ can risk damaging your subwoofers and may affect warranty coverage.


Contrary to common misconception, the gain control is not a volume knob. Its role is to adjust the amplifier's input sensitivity to match the output voltage from your head unit or preceding audio source, optimizing the signal-to-noise ratio. Proper adjustment of the gain is crucial for achieving clear, distortion-free sound.


The Phase setting adjusts the subwoofer(s)’ polarity, useful in setups where subwoofers are inverted or in complex systems with multiple subwoofers and amplifiers to ensure cohesive bass playback. Although specific applications for phase adjustment are limited, it can be critical for achieving the desired bass response in certain systems.

Master/Slave Switch

This switch enables two identical amplifiers to be "strapped" together to increase power output. In such setups, one amplifier is designated as the Master and the other as the Slave. This functionality is particularly useful for users looking to maximize their system's power. Detailed setup instructions can be found in your amplifier's manual.

Leveraging American Bass Audio Amplifier Settings

By understanding and properly utilizing these settings, you can significantly enhance the performance of your American Bass Audio monoblock amplifier. Remember, the key to achieving the best sound quality lies in careful tuning and adjustments tailored to your specific audio system and listening preferences.

For any questions or further assistance with your American Bass Audio products, please consult the detailed manuals provided with your amplifier or contact our customer support team for expert advice.

Oxygen Free Copper (OFC) vs. Copper-Clad Aluminum (CCA)

American Bass Audio offers two primary types of wire across various gauge sizes, tailored for both wire by the roll and amplifier wiring kits. Understanding the distinctions between OFC and CCA wires is crucial to optimizing your audio system's performance and efficiency. Here's an in-depth look at the benefits of each to help guide your choice.

Advantages of Oxygen Free Copper (OFC):

  • Superior Conductivity: OFC wires boast enhanced conductivity, facilitating more efficient current flow to your amplifiers. This efficiency is critical for maintaining the fidelity and quality of your audio output.
  • Reduced Strain on Electrical Systems: Vehicles benefit from the use of OFC due to its efficient power transfer capabilities, minimizing the load on the vehicle's electrical system.
  • Enhanced Corrosion Resistance: The purity of OFC wire significantly reduces the risk of corrosion, ensuring longevity and reliability in all environments.
  • Improved Heat Dissipation: OFC's superior thermal absorption aids in better heat management, safeguarding your system against overheating during extended use.
  • Ideal for High-Power Systems: For audio systems exceeding 2000W, OFC is the recommended choice to handle the high power requirements while maintaining system integrity.
  • Premium Option: Given its advantages, OFC is the pricier option but offers unmatched performance and durability for serious audio enthusiasts.

Advantages of Copper-Clad Aluminum (CCA):

  • Cost-Effectiveness: CCA stands out as a budget-friendly alternative, offering good performance at a fraction of the cost of OFC wire.
  • Suitable for Moderate Systems: For systems rated at 2000W or below, CCA provides a practical solution without the need for the high power handling capabilities of OFC.
  • Lightweight: The aluminum core makes CCA lighter than OFC, a beneficial feature for ease of installation and handling.

Choosing the Right Wire for Your System:

Selecting between OFC and CCA depends on your system's power requirements, budget, and performance expectations. For high-end, high-power audio setups, the investment in OFC is justified by its superior performance and durability. Conversely, CCA wires offer a viable, cost-effective solution for less demanding setups, ensuring quality sound reproduction within budget constraints.

American Bass Audio's Commitment:

At American Bass Audio, we are committed to delivering excellence in audio performance through our meticulously designed products. Whether you're building a competition-level system or enhancing your vehicle's audio experience, our range of OFC and CCA wires cater to every audiophile's needs, ensuring your audio system performs at its peak.

Dealer Support

How do I become a dealer?

American Bass Audio is proud to partner with dealers throughout the country to help build the brand and spread the word on our products. 

Going back to our roots, dealer partners have helped us grow into the company we are today and we would love to reciprocate.

Ready to join the team? You only need to meet a few simple requirements:

  1. A business license will be required (if applicable in your state)
  2. The business must be able to provide a Tax Resale Certificate
  3. A valid Tax ID is required

If you meet the requirements above and would like to become part of the growing network of American Bass Audio Dealers around the country, we would love for you to apply!

To apply, simply fill out the application by clicking the link below.

American Bass Audio Dealer Application

Once your application is completed, it can be reviewed by our Dealer Support team.